Staff Student Rep Meeting – Wednesday 10th October 2018

In attendance: Neil Heatley ISS Manager, Kendal Reid ITO, Katey Lee Student Support Officer, Sarah Taylor, Communications and Recruitment Officer

Apologies: Stuart Anderson

No Reps in attendance but Qais Patanker said he had been asked to bring up a couple of issues.  There is no INF1-FP Drop-in labs now and the students feel they are not gaining anything from attending the tutorials.  INF1-CL there doesn’t appear to be any changes to the slides from previous years and they still have errors in them, and they are only being released the night before the lecture.

Stuart is still talking to the INF2A lecturer about allowing the students the use of their mobile phones in the lectures.  The tutorial sheets on Learn are linked to the Informatics homepage and there is no link available for the 2nd tutorial, the students think everything should be in sync and have to spend a lot of navigating between Learn and the home pages.

Tutorials for INF2A and DMMR have too much material to cover in the hour tutorial, they feel workshops would be much better suited to this.
INF2C-SE students feel there is no interaction between the students and the lecturer and the slides on the Learn folder is empty.
INF2C-CS source file is not working properly.

It was asked if a Quiet lab could be set up, Neil said there is no specific quiet space as all the space we have is used for teaching but South Lab on Level 5 could be a quiet lab, a sign will be put on the door.

No Reps in attendance.

MSc students were to receive £15 free print credit, but this hasn’t been received yet.
NC, MLP and CCS don’t have a live stream, this could be because it isn’t installed in the room or the lecturer doesn’t know how to work it.
NC has one lab session and the students don’t feel this is enough, the students also feel that the questions that they are given don’t appear to have specific answers, they find the questions and answers misleading and confusing.
Design Informatics can’t open any attachments on the a tablet for the ECA course, Neil suggested talking to the lecturer.  Could information be made more accessible on courses that run in the University for things like Latex and Presentation workshops etc.
It was asked if a web page could be created on expectations of Project Supervisors on what to do if students are experiencing problems of who to go if there are unable to contact their Supervisors, Neil suggested Don Sannella would be the first port of call and then himself or Stuart.

The ITO has now purchased a small fridge to be installed on Level 9.
Hoppers was asking if there was a way to see could see what rooms are available to book that can supply a Live Stream, Neil says this can only be down through Timetabling.  They also asked if there could be a way that anyone who enrols on the Hoppers mailing list can be sent a auto reply, Katey Lee says she will help out with this.


  • We have followed up on the Inf1 and 2 issues and hope to report back on this at the next meeting.
  • We have requested that print credit be updated.
  • On live-streaming issues – all video equipped rooms are capable of supporting livestreams but the streams will have a 5 minute delay.
  • On the other issues, I need a bit more context and will see this at the next meeting.
Posted in Uncategorized | Leave a comment

Followup on October 3 Meeting

I’ve followed up on the issues raised and will report back to the 17th October meeting.

Posted in Uncategorized | Leave a comment

Staff Student Rep Meeting – Wednesday 3rd October 2018

In attendance: Stuart Anderson Director of Teaching, Neil Heatley ISS Manager, Kendal Reid ITO, Katey Lee Student Support Officer, Sarah Taylor, Communications and Recruitment Officer

Stuart welcomed all the new Reps for 2018/19 and explained that this weekly meeting is to resolve any problems that may occur, short and long term.  He also mentioned that twice a year the School holds a Staff Student Liaison Meeting with the Year Reps and the Year organiser that is at the end of each Semester to go over Year issues, i.e UG1, UG2 and any issues that could be resolved for the following term.

No Reps allocated yet.  INF1-FP now has tutors working in INFBase.  One tutor mentioned that maybe the INFBase and INFPals wasn’t too well communicated as the attendance was quite low.

INF2A the students are not permitted to use their mobile phones in the lecture or interact with the people sitting next to one another.  They feel they should be able to have their phones if they need to take photos of slides or discuss topics with their fellow students.  Action: Stuart will discuss with the lecturer.

INFSC-SE there is quite a lot of noise amongst the students in the lectures, they feel a bit more discipline needs to be enforced by the lecturer and there is no Piazza page set up.

DMMR there is no Piazza page set up.  There also appears to be no synchronisation between what is being taught in the lectures and tutorials, and queries in lectures are only being dealt with in the tutorials.

IAML the flip classes are not well attended as the students don’t think they are useful.

NC doesn’t appear to be well structured.
BDL there has been no responses on Piazza from the lecturer or the TA.

Level 9 is cold at night, Neil said that the heating is switched of at 7pm.  It was also asked if a fridge could be installed on Level 9, Neil will look into this, also there is an on-going issue about the entry door not working Neil is also communicating with Estates and Buildings.

Level 5 is to remain as a quiet study place when classes are not timetabled.

Students are not finding it easy to navigate their way around Learn, Stuart will try and arrange a meeting with the School’s new Learning Technologist Alex Burford and the Reps.

Posted in Uncategorized | Leave a comment

Staff Student Rep Meeting – Wednesday 28th March 2018

In attendance: Neil Heatley ISS Manager, Ian Durkacz Computing Support, Kendal Reid ITO, Katey Lee Student Support Officer

No Reps in attendance.

No Reps in attendance.

It was reported that the lecturer for SP is planning to teach all missed lectures from the Strike in weeks 10 and 11, as the exam will  included material that has not been taught in the last few weeks. Action for Stuart to talk to the lecturer.

CS there are still no lecture recordings available from Myrto’s part of the course, although teaching has finished for it.  Action for Stuart to talk the lecturer.
SAPM and OS deadlines are the 29th March and the students have still not received feedback from the 1st assignment.
AILP had an oral assessment recently and the lecturer was very late in showing up and no feedback has been received from Semester 1.
SDP the deadlines were unmoveable and some students felt uncomfortable crossing the picket lines during the strike but they had to because they had to be in the building to take part.  It is being considered that the course may be moved to being worth more credit next year.  The students also feel that the feedback from the course organiser was inconsistent.

The time for the Summer Graduation Reception on 2nd July has yet to be confirmed.

There is issues with the shuttle bus times, some students are finding it difficult to get to and from lecturers in time between Central area and KB.  EUSA are apparently looking into re-scheduling the timetable.
The School has students taking 517 independent courses and sometimes timetable clashes can happen.

The lifts in AT have not been working properly lately, Neil has reported this to Building Issues.

The School is looking into the giving different years different coloured wrist bands so they can be identified by Security as being an Informatics student, due to recent Security issues.

Heating on level 9 is still being looked into, currently the heating is being automatically turned off at 7pm, Neil can maybe look into it being switched off a bit later. Some radiators on the floors have temperature valves and some don’t, so there is no way of regulating the heating as this is done centrally.

There is plans to hold a fire safety training meeting on Tuesday 3rd April at 11am, and forms must be signed by the MSc students to gain access to Level 9.

Students that are graduating in July will have access to Level 9 from the 30th June to the 3rd July, to allow them to show friends and family visiting for Graduation.

It was asked if new courses are obliged to supply sample exam papers, and the answer is yes.

Posted in Uncategorized | Comments Off on Staff Student Rep Meeting – Wednesday 28th March 2018

Staff Student Rep Meeting – Wednesday 21st March 2018

In attendance: Stuart Anderson Director of Teaching, Neil Heatley ISS Manager, Richard Bell Computing Support, Kendal Reid ITO, Karen Davidson Student Support Officer

No reported issues, some students have set up their own study groups to support one another during the Strike.  Stuart said that he didn’t think the Strike had to much of an impact on Non Honours courses, but Neil is in the process of gathering information of what courses have been badly affected and what has and hasn’t been taught.

INF2B lecturer has put material on-line to cover the 2nd coursework, although he is has been on Strike, but they are no lecture recordings available, Stuart will look into this.

CS Myrto’s lecture recordings are not available on-line, even though they have been recorded.
AILP and CSLP are being taught by the same lecturer and the coursework for each course are practically the same in content, there has not been any coursework returned either.

BDL this is the first time this course has ran and the students would like some idea of what to expect in the exam.
It has been reported that some UG4 project supervisors are not being responsive to the the students they are meant to be be supervising, the students who have not had any response are wary of complaining as they know the supervisor is also the marker of their projects.  Stuart said to contact either himself or Neil if there are any issues and they will talk to the people involved.  Also it maybe a good idea to send out guidance to the Supervisors to explain what is expected of them. Students can also contact the Student Support Officers for advice on

RL has been restructured, so the students would like a specimen exam paper, so they know what to expect in the exam.  Stuart will look into this.

SP has 2 coursework submissions and the 2nd one is due this Friday 23rd March, but it hasn’t been released yet, the lecturer has been on Strike, so there has been no lectures either.  Stuart will look into this.


Updates from last weeks meeting:
Neil is still looking to get all the correct information for the International Scholarship Programmes.
The School is looking into the privacy of returning coursework, due to the Data Protection Act, at the moment some coursework is returned to the ITO and is available for other students to see.
Students would also like coursework to be submitted electronically rather than manually.
Any upcoming exams will be looked at to see if any questions have not been taught.

Level 9 is still either too hot or too cold, the School will look into Thermometers to see if we can get readings of how hot and cold it does get, but this is an ongoing issue and we are aware of it.

The cameras on level 9 are now going to be recording on a 2 second frame shot, so privacy to logging on etc, should not be captured.

Neil has sent out the information on Travel Fund Applications, and he will make the web page live with the deadline probably being around the end of April.

MSc students will gain access to Level 9 soon, but they will have to complete and sign a form, no signature, no entry.

Posted in Uncategorized | Comments Off on Staff Student Rep Meeting – Wednesday 21st March 2018

Staff Student Rep Meeting – Wednesday 14th February 2018

In attendance: Stuart Anderson Director of Teaching, Lindsay Brown
Computing Support, Kendal Reid ITO, Katey Lee Student Support Officer,
Karen Davidson Student Support Officer, Valerie McIntosh Volunteering
Cordinator EUSA

The meeting was joined today by Valerie McIntosh from the Volunteering
Service at EUSA, she came to explain the the Volunteering Service exists to connect our students with the local community as well as UK based volunteering opportunities with Third Sector organisations, primarily byengaging students in rewarding volunteering opportunities.  It offers a volunteering brokerage (replacing that of the Careers Service’s for UK based volunteering), student-led volunteering societies, organises events, as well as advice, resources and funding to students who volunteer.  In addition, it also offers awards and recognition to students.  These include the Edinburgh Award for Volunteering – running 3 times a year – and our annual celebration event: the Activities Awards, in March.   To find out more and get in touch with the Volunteering Team:

Stuart has spoken to the INF1-OP lecturer and he has put up the
solutions.  The solutions are here:

The first coursework for INF2B ADS coursework has been released but
there is no Piazza forum available.  Stuart has raised this with the course lecturers and will copy a response here.

No Reps were in attendance.

The Human Factor Working with Users is having to be taught in two
sessions on a Tuesday 11am – 1pm and a Wednesday 1pm – 3pm due it being
taught in Room 6.06 Appleton Tower, the space is not big enough to cope
with the class size, the ITO is aware of this and are hopeful a larger
space will be available after the Flexible Learning week.

Regarding the timeline of MSc project allocation:

There has been a slight delay in allocation, due to issues about
calculating the load of supervisors.  This has now been resolved after
discussion with the DoT.

The allocation will now be made, and a draft allocation will be
distributed to supervisors within the next 1-2 days but there will be a delay before students are informed while the allocations are finalised.

Computing Support has put 4 machines into level 9 at the back of the
room but due to lack of power points, more will be installed throughout
the floor.

Level 4 appears to have power issues.  This may be due to personal devices causing the power to trip but this has not been confirmed.   The School is aware of the issue and is looking into it.  Any issues should be reported to Computing Support as soon as possible via the support form so the issue can be rectified quickly.

There appear to be Spam messages being sent out concerning University Services, these can be reported to Information Services:

University policy is that where possible courses are examined in the semester they are taught.  It seems that the short exam diet in Semester 1 and the constraints and dependencies between exams mean it is difficult to schedule more examinations that are currently examined in Semester 1.  We will review the situation and discuss the situation with College of Science and Engineering.

Posted in Uncategorized | Comments Off on Staff Student Rep Meeting – Wednesday 14th February 2018

Staff Student Rep Meeting 07/02/2018

In attendance: Stuart Anderson Director of Teaching, Neil Heatley ISS Manager, Lindsay Brown Computing Support, Kendal Reid ITO, Katey Lee Student Support Officer, Karen Davidson Student Support Officer, Sarah Taylor, Communications and Recruitment Officer, Segolene Gallus, Web and Social Media Co-Ordinator

INF1-OP still haven’t distributed the solutions.

Stuart has contacted the lecturer.

The issues with the INF2D lecture theatre being too small has been looked into, they only other alternative is that the lecture be moved to 9am in another location or wait until after Festival of Creative Learning, when some lecture finish and other rooms will be made available, Neil will keep an eye on this.  It was also reported that the INF2D lecturer appears to be cutting the lectures short, Stuart will talk to him.  The lectures have now been scheduled for recording.

Stuart has contacted the lecturer.

PI for next year they will look into minimalising the paper work required.

OS will look into more support i.e. tutorials

SELP has still not received any feedback.

SDP it was reported that some of the teams are not working very well, it was suggested if there are any team issues, then they should firstly talk to their Mentor who will try and resolve the situation, as the groups have to work well to enable good grades.  Stuart will also feed this back the lectures.

DS and ITCS are not being recorded, again this is up the lecturer, next year the University will make it policy to record all lectures and they will have an opt out option but it will have to be a very good reason to opt out.  Guest lectures will be optional to the Guest.

MLP coursework 3 is suggested to be group work, this was not announced at the start of the class, although it is suggested it isn’t enforced, so a student can still work on this alone.

UG4 Projects some students are not receiving as much support from their supervisors as other students, there is a lack of communication from some and some supervisors did not realise that the Intern Report was due, Stuart will email the Supervisors.

RL has a new lecturer this year and he is taking on a revision of the lecture material. Stuart  has discussed this with him and he will reduce the amount of revision to help manage the workload.

Segolene has asked the students on their views on navigating the Informatics web pages, most students said that the quickest way to find things are via Google, she has asked the students if they could maybe give her some opinions on any ideas they may have to make this better. She will also email the Reps and maybe put together a Survey.

Stuart introduced Katey and Karen as the new Student Support Officers, who will be supporting students and Personal Tutors.

It was mentioned about the UCU Strike action, again anyone taking part in any strike action is not obliged to inform the School, the School may look at setting up a web page for any updates on this.  If there is significant disruption caused to teaching then this will be reviewed at the Scrutiny meetings if anything is not taught then they will try and ensure that it will not be examined.

Level 9 appears to be a bit warmer than last week.

Neil has emailed the students regarding if they use the Virtual Learning Environments, this is part of the School’s involvement in the VLE standards pilot that is aiming to define standard templates in the VLE.

The kitchen lights on level 6 have been reported.

Posted in Uncategorized | Comments Off on Staff Student Rep Meeting 07/02/2018

Staff Student Rep Meeting – Wednesday 31st January 2018

In attendance: Neil Heatley ISS Manager, Lindsay Brown Computing Support, Kendal Reid ITO, Katey Lee ITO, Sarah Taylor, Communications and Recruitment Officer

Several students said that they would like official solutions to be released to the weekly INF1-OP lab exercises, in the same way they were released last semester in INF1-FP. Currently Junit tests are provided to test homework solutions, but all they do is tell us if we did something wrong, not necessarily if we solved the problem optimally.

Response: We have asked the Inf1-OP lecturer and will respond next week.
INF2D lecture on a Thursday in G.07, Meadows Lecture Theatre is too small, it is very cramped.  (Action: Neil H. will look into this. ) There is also no schedule for this lecture to be recorded, although the room is equipped for this.  Some tutors are showing up late, Stuart explained that due to some timetabling issues it might be unavoidable but he will look into this.

Response: We emailed the person responsible for the recording schedule to ensure all the lectures are recorded.  We will report back next week.
AILP students are displeased with the lack of information and communication, the School is aware of the situation and Stuart will be meeting up with the lecturer to discuss this.  There will also be a meeting with the class to explore the issues.
PI was an open book exam and the students felt that there was too much paperwork to be taken into the exam, possibility of minimising the paper or doing the exam on a DICE machine.
OS is a 20 credit course, and it only has 2 hours of lectures a week, there are no tutorials, no recordings and not on Learn, Stuart will talk to the lecturer.

Response: The relevant people have been contacted and we will respond at the next meeting.
CS has still not put up the lecture recordings.

MLP coursework was a couple of days late being released.

RL there has been complaints about the structure of the course, the curriculum is not clear on the website, Stuart is planning to have a meeting with the lecturer.

University Strike Action

Only those signed up to UCU are taking part if they wish and only have to inform the School on the day.  We will do our best to minimise any disruption.  Action Stuart for more information

It was reported that Level 9 is really cold, Neil is currently looking into this, and he reported that Level 9 will not have any heating after around 20h00 in the evenings.

Level 4 is too hot.

It was asked when the exam results will be sent out, Informatics have followed the Universities deadline of the 31st January, so all results will be out by the end of the day.  Some Schools are able to distribute their results quicker, but our results go through several checks before distribution and we have very large classes to check.

The ITO are running time slots to allow students to view their exam scripts, we recommend that students read the following web pages as a guide to viewing their exam scripts for further clarification:

Computing Support are currently putting together an app which will allow students to view what spaces are available in the lab on the PC’s.

Posted in Uncategorized | Comments Off on Staff Student Rep Meeting – Wednesday 31st January 2018

Staff Student Rep Meeting – Wednesday 24th January 2018

In attendance: Neil Heatley ISS Manager, Gordon Reid Computing Support, Kendal Reid ITO, Katey Lee ITO, Sarah Taylor, Communications and Recruitment Officer

The Reps have now set up a Facebook page and are happy that the students are using it.  INF1-DA students are happy with the notes that are being supplied by the lecturer and excited about the new layout of INF1-OP.

INF2D lecturer has been finishing lectures earlier than scheduled and the students feel he is not familiar with the content of the slides and it would be helpful if he was available on Piazza.  The lectures on a Tuesday and Friday are being recorded but not on a Thursday.
INF2C-SE coursework 3 has now been returned to the students.

OS is well organised.
PI coursework marks have now been returned.
ITCS is not being recorded, it can be decided by the lecturer, at the moment their is no official policy on making this mandatory.

AGTA material is now available but still not on Piazza.
MLP will not be recording Guest Lectures at the request of the guest.

RL the students are finding the course structure a bit odd, there are typos in the slides and they have not been updated on-line and the lecturer is not well prepared.

IRR is due on Thursday 25th January, but some tutors appeared to have sent their feedback to the students already, a consistent plan should be set to follow one guide, so students get feedback at the same time.
DME lecturer didn’t take a break in his 2 hour lecture slot.

It was asked by the MSc students why they do not have access to level 9, Neil said it was purely due to numbers, the 4th years have access to it just now as a personal study space as they have been students in the School for 4 years but when the students finish, the space will be handed over to be used by the MSc students in the summer when they start work on their Dissertations.

Informatics students are arranging an Ice Skating Disco on 8th February from 7ap – 9pm at Murrayfield, to be announced, also an INF Ball to be held on the 8th April in the Jam House, Queen Street, Edinburgh, also to be announced.

Toilets on level 7, 8 and 9 have been refurbished and now level 5 and 6 are currently being done.

Neil is looking to hold an Open Doors to level 9, to allow members of Informatics to see level 9, this is to be confirmed.  Also the door seems to be setting of the alarm, this has been reported to Estates.  If the door breaks then students can access level 9 via the back stairs from level 6, using their student card and PIN.  It was asked if DICE machines would be made available on level 9, Neil said this can be done but they are not keen to turn it into a lab, and keep it as a study space the students will ask and get the opinions of how many they think would be required and where to put them.

National Student Surveys will soon be released and students are encouraged to complete these when prompted.

It was asked about a potential staff strike in February, but Neil had no information but if one does go ahead then anyone in the Union is not obliged to say until that day.

If printers run out of paper, paper can be supplied from the ITO.

Posted in Uncategorized | Comments Off on Staff Student Rep Meeting – Wednesday 24th January 2018

Staff Student Rep Meeting – Wednesday 29th November

In attendance: Alan Smaill, Deputy Director of Teaching; Neil Heatley, ISS Manager; Sarah Taylor, Computing Support; Kendal Reid, ITO

Apologies: Stuart Anderson, DoT.

No issues – they had their Staff Student Liaison Meeting this morning (Wednesday 29th November)

There don’t appear to be any lab demonstrators visible in the lab session in Room 6.16, there is suppose be support available for coursework for INF2A, Alan will email the course lecturers.  There isn’t any other issues, they are busy with deadlines due this week for INF2C-CS/INF2C-SE/INF2A

No Reps in attendance

There is still an issues of the machines taking a long time to run their work for MLP, new machines will be purchased in the New Year, hopefully resolving this issue. Also with the INF1-FP mocks exams being on this week the big labs are in use and if they students are running MLP in the background, their job is  killed.  The deadline has been extended to take account of this

There appeared to be some confusion of the availability of the use in Room 6.16 between 6pm – 8pm on Monday 27th, there was various students working in the lab and it had been booked for INF1-CL on Monday morning, so the students were asked to leave, students can see what rooms are available through their myed pages.

No Reps in attendance.

The Mulled Wine and Mince Pie event to be held on Tuesday 5th December will be postponed until the start of next year.

Posted in Uncategorized | Comments Off on Staff Student Rep Meeting – Wednesday 29th November