Information on the Quizzes

This post is for information about the Quizzes.

Each quiz will consist of 10 multiple choice questions. Questions may have more than one correct answer, but there will always be at least one correct answer.

The learning outcomes for each week are in three parts, understand, remember, and apply. All information that you are expected to recall in a Quiz is indicated in the “remember” section; this information is in slides or PDF / text documents on Learn and part of material that should be reviewed in preparation for each session.

The Week 5 Quiz is about information from Weeks 1-4, the Week 9 Quiz is about information from Weeks 5-8.

For your information, the options I’m using are:

  • Multiple choice: typically, one or two options will be correct.
  • Questions
  • Force completion: Once you’ve started, you must finish.
  • No retaking
  • Timed: You have 20 minutes
  • Questions are displayed one at a time
  • Question pools: You will see 10 questions that are drawn randomly from a pool of 40 and presented in a random order

Make sure that you review the following tips and tricks for taking quizzes on Blackboard LEARN, both the short version and the long PDF file bb9-online-test-taking-tips.

A practice quiz is now up on LEARN in the Assessments folder – try it out!

Case Study Q&A

Basically, you will need to convince me that you have spotted a usability problem. To do that, explain what the problem is, who is affected by the problem, why it is a problem, and conclude with suggestions for addressing the problem.

If you want an approximate structure for the case study, translate each of the four steps into a paragraph of 100-150 words. This will automatically help you structure your argument. To further help you structure and write, summarise the key point you want to make in each paragraph in 2-3 bullet points, and then write out those bullet points.

Use a neutral, factual writing style, make sure you say where exactly the self-service machine is (Country, operator, location, e.g. the self-service till in the Quartermile Sainsbury’s), and use plenty of pictures to illustrate your points.

The word “figure” in the original task description is a term that covers anything that is not a table – pictures, diagrams, graphs, etc.

Make sure that you use enough pictures to help you make your point. It is all about explaining clearly what the one small problem is that you have identified. Typically, 1-2 pictures are enough.

The Open University has great advice on how to write a short essay.

When you explain who is affected by the problem, and why it is a problem, try as far as possible to link back to concepts and theories that we have discussed in the course – look at the “Understand” and “Remember” sections of the learning outcomes for inspiration. I’m also happy for you to throw in cultural or anthropometric aspects, if you like. However, make sure that you use the correct scientific terminology; when in doubt, refer to the textbook.

And, most importantly of all, go small!

Here are my marking criteria for the Case Study:

  • Did you address all of the four steps?
  • How well do you understand the aspect of design that you have chosen?  range: not at all – publication quality  
  • How well structured and coherent is your argument? range: no argument – publication quality  
  • How clear is your writing? Range: incoherent, impossible to understand –  brilliantly clear 

Note that I am not marking you on grammar – as I have seen time and time again, you can be very clear and easy to understand despite making a few grammar mistakes.